Hilton Vacation Club Cypress Pointe Orlando Hotel - Lake Buena Vista

Stayed here for 4 nights and didn't feel like leaving. Travelled with my mother, overall the hotel was stunningly beautiful and nice. My accommodation was set in a central location next to both Disney Parks and Universal as well as Disney Springs as well as all the stores and resturants. Booked a room with magnificent views of the lake.

It has very clean facilities and good and perfect location close to the stores. Super-friendly staff, they know their business.

It offers unbeatable, excellent location.

Unique design of interiors in condo.

We enjoyed this place.

We loved this place, it has pleasant staff and rooms.

Had a very nice stay for our vacation, everything was good. We stayed in a king studio on the lower floors. Location: the hotel was close to other Attractions, many restaurants and stores, Orlando. Furthermore, close to parks.

We asked and we got an upgrade to a 2-br apt.

It was in a central setting to another park.

The heated pool was a hit, and the mini golf kept the kids entertained. Our two-room suite was spacious and comfy, making it feel like our own home.

Felt like it was our own home, no complaints.

Th only positive thing I can say about my stay at Cypress Pointe Grande Villas is the following: Pools are plentiful never really cowded. Probably becasue there are so many.. Play room was a nice touch for children but not much to do after being in there for about 15 minutes. Location is excellent if you want to be near Disney attractions.

Upon arriving to the hotel it was late however the guy who checked us in was very short and lacked personality. But I chalked it up to the fact that it was about 11:15pm... But working the front desk you expect to see a smile when you check in.. Now on to the room. We received our key and went to locate the room before having everyone get out of the car. I was really put off by the appearance of the bldg exterior but hoped for the best. We go up the steps and there is a raccoon on the steps with some of the stairwells blocked off by red tape.... Not what you expect, But we quickly run into the room and what a disappointment!! As soon as we open the door it smelled like wet towels or a moldy room... The villa was so small I didn't know what to do. The pull out couch was in front of the fridge and directly at the front door..... The bathroom was the largest room in the entire villa. The counter was so tall my 5 year old had to sit on the sink to brush her teeth... The shower felt like you would slip and fall if you moved while showering. Toilet was so low it felt like sitting on the floor to use the rest room... I would not reccommend this to anyone who would like a comfortable place to rest there head after being in the parks all day... I did peak in other villas as I walked to the pool and from the window the 2 bedrooms looked a bit nicer.... But again I was looking in a window as we passed by.... So can't really count on that either..

Location was excellent for access to all Disney and Universal theme parks. It was also close to International Drive with it's shopping outlets. Eating places and supermarket were all close-by too. It is essential to have a car if you intend to stay here.

Accommodation a bit tired, needed updating, but everything was in good working order.

i really did like this place. Was perfect for a family and is located perfectly for Disney and such.

DVD player didnt work

Very good proximity to the parks. Phase II two bedroom suite was beautiful and large. Pools were nice. Very family friendly. Nice kids pool for toddlers and a volcano pool for older kids. Nice kids program with activities.

Some minor annoying inconveniences. They expected us to strip the beds and pile up all linens and towels. Not a big deal but we were checking out very early am with two young kids to make a character breakfast. Strangely, while the unit was beautiful, there were many lightbulbs that were out. No big deal, just weird and kind of annoying. Definitely ask for Phase II top floor. We were facing the parking lot. I prefer the road noise occassionally to the pool noise as my kids go to bed early. Overall, a quiet location with very easy access to many restaurants and the parks.

This is the fifth year that I have stayed at this resort. I love the location and the two bedroom unit is awesome.

Although they offered for a fee a modem so I could use my laptop in the unit....this year, at first, no units were available....when one became available, I was advised that it probably would not work. It did not. since I did need computer access, I had to buy a weekly pass for WIFI access in the lobby of the resort. That was not convenient and certainly not private. I did not mind paying for the modem when I could use my laptop in the room, but I believe WIFI in the lobby should have been free to guests. Also, charging for the key to the safe in the room is ridiculous. Marriott resorts have resort wide WIFI for free and also free safes in the rooms. This is something that Diamond Resorts should address.....